Emergency After-Hours Support

Sumitomo is here to assist your operations. With gearbox parts and components in stock at our various US facilities, relief for your emergency gearbox issues is just a call away. Our Emergency After Hour staff is available Friday at 8PM EST through Monday at 8AM EST. Enjoy peace of mind knowing we're here for you!

Eastern and Central Time Zones: 630-296-5475

Pacific and Mountain Time Zones: 951-381-0014

Sumitomo Emergency After-Hour Gearbox Support Includes

In-Person Assistance
Request for in-person assistance by a local Sumitomo representative.
Inquiry Assistance
Questions about gearbox maintenance, parts or other inquiries.
Parts Ordering
Ordering of additional gearbox parts or components.
Gearbox Replacement
Live support to get your replacement gearbox as soon as possible.
Gearbox Troubleshooting
Basic gearbox troubleshooting and support.

Call us at 1.800.762.9256 for our expert gearbox support in the event of gearbox failure or breakdown. We can promptly assist with replacing or repairing Cyclo and Paramax parts, components, and any supporting accessories of your gearbox. If the gearbox needs replacing, we can do that too. Every hour of unplanned downtime is critical to your bottom line, and our goal is to return your facility to normal operations as soon as possible.